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Cancellation Policy

Thank you for choosing to book your appointments online. Scheduling an appointment through our online booking calendar is free of charge. Once booked, you will receive a confirmation email with all the details. Please ensure you review and confirm your appointment. While we understand that unexpected events can arise, if you miss two scheduled appointments without providing prior notice, you will lose priority booking privileges. Priority booking ensures access to preferred time slots, and losing this privilege may limit your ability to book appointments during peak times. If you need to reschedule or cancel an appointment, we kindly ask that you do so at least 24 hours in advance to allow others to utilize the time slot. Changes or cancellations can be made directly through the online portal or by contacting us via email. Should you lose priority booking privileges and wish to regain them, feel free to reach out to discuss options for reinstatement. Thank you for respecting these guidelines and helping us maintain availability and fairness for all clients. We appreciate your cooperation!

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